Discourse Enterprise | Discourse - Civilized Discussion

Enterprise communities that last and scale

Trusted by enterprise technology organizations like OpenAI, Mozilla, and NVIDIA, Discourse is the customizable, scalable community platform powering more than 22,000 communities that create knowledge through conversation.

For enterprise teams, that means custom solutions, dedicated support, and the flexibility to scale on your terms.

Security and compliance that meet your standards

You own your data. Full export capability anytime. No vendor lock-in. Zero data sold to third parties.

Why enterprise teams choose Discourse

Your stack, your way

Discourse integrates with the tools your teams already use. Connect with Slack, Microsoft Teams, Salesforce, Jira, GitHub, SSO providers, and 80+ other integrations - or build custom connections through our API.

Built to match your brand and workflows

Our professional services team works with you to create experiences that feel native to your organization, from custom themes that match brand guidelines to plugins that automate your specific workflows.

Role-based permissions and access control

Custom reporting and analytics dashboards

Automated workflows and approval processes

Custom authentication and SSO integration

Branded design matching your style guide

The enterprise experience

Onboarding and success planning

Our customer success team will onboard your team, understand what success means for your community and help you launch. We'll work with you to determine what level of engagement with our team best fits your needs.

Design services

Work with our designers to create experiences that align with your brand - whether that's small tweaks to match guidelines or complete custom themes.

Custom development

Our developers build plugins and integrations specific to your requirements. We handle the technical work so your team doesn't have to, whether it's complex SSO setups, custom moderation tools, or anything in-between.

Migration

Moving from Khoros, Discord, Slack, Gainsight, Zendesk, or another platform? Our team handles data migration, preserving your community's history and member relationships.

Ongoing support

We'll stay engaged with your team through regular check-ins and account reviews. You'll also receive access to continuous enablement through webinars, office hours and quarterly check-ins. Our CS programs aim to continuously support your team's success.

Priority support across time zones

Fast responses from humans who know your setup. Our support team spans 14 time zones, so you can get help when you need it.

Safe testing before you go live

Test changes in safe environments before deploying to your production community. Review updates, test configurations, and preview customizations without any risk to your live site.

Common enterprise use cases

Internal team collaboration

Replace Slack overload with organized, searchable async communication. Give teams a place where conversations don't disappear and decisions get documented.

Customer support communities

Turn one-to-one support tickets into one-to-many community solutions. Let customers help each other while your team focuses on complex issues.

Product feedback and co-creation

Involve customers in building better products. Structured discussions that capture feedback, prioritize features, and keep everyone informed.

Professional associations and member networks

Create spaces where members connect, share expertise, and build the relationships that make membership valuable.

Real results from customers

Open-source and open communities for the win.

Discourse is customizable and decentralized. You can make it look your own. You have unique accounts for each instance, no centralization.

Tracey

We use, and we’re not alone, Discourse hosted by https://discourse.org. It works quite well and with managed hosting I don’t have to worry about anything but the content.

Leo Laporte

The @Discourse app for iOS/iPadOS (the iPad app also runs on macOS) is awesome — now I have (almost) all the support sites I frequent in one, logged-in place.

Christopher Mackay

I wanted to thank the discourse team for creating such an amazing product. I just updated two instances of the forum without a hitch. In fact, I’ve been using the software for years. And I’ve never had a failed upgrade. And when I need help the team is always available. So hats off to you guys!!!

Drew Friestedt

April 3, 2024, was the day my best friend and I decided to bring a personal project to life with the help of a few other friends. One year of instance and a lot of learning.

Discourse managed to revive in me the sense of community that I had lost on Reddit. “One signup for each day of the year” that’s how we joke about it there, with 365 members since launch. I want to express my full support and gratitude to Discourse and all contributors. You are the resistance amid so much digital chaos. Thank you to our friends from the Fediverse, ActivityPub, Lemmy, Mastodon, Friendica, and everyone else. Long live the best forum CMS of the last decade!

eisammy

The HubSpot Community turns 10 this year, and it was time for a refresh. Introducing the new HubSpot Community, powered by Discourse.

Working with the Discourse team has been a dream (it’s not often that you hear “Let me see if they’ve read my message yet…oh, wait, they already fixed it!”). We’re on a modern tech stack with a modern design. And we have a badass team of community moderators and community operations making the space better every day.

Thank you team - onwards and upwards!

Evan Hamilton

Frequently asked questions

How long does implementation typically take?

Basic setup takes 2-4 weeks. Custom development and design projects typically range from 4-12 weeks depending on complexity. Migration timelines vary based on data volume and source platform.

Can Discourse handle our scale?

We support communities from 1,000 to 500,000+ active members. Our largest customers handle millions of page views monthly with no performance issues.

What happens to our data if we leave?

You own your data completely. Export everything anytime in standard formats. No gotchas, no barriers.

Do you support on-premise deployment?

Yes, through our Enterprise On-Premises Offering. Get all Enterprise features while hosting on your own infrastructure.