Discourse Support | Discourse - Civilized Discussion
Ready to increase customer satisfaction?
Experience the power of a customer support community for your brand, company, or product.
You're in good company
Discourse now powers over 22,000 online communities of all shapes and sizes, including:
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More Efficient, Less Costly
72% less expensive than traditional support*
*Source: HBR
Discourse is designed to connect people and information
Countless features
We deliver everything you need—from smart search and solution-marking to badges, third-party integrations, customizable spaces, AI-powered features and more.
Easy to organize
With powerful organization tools like categories and tags, Discourse helps structure your conversations to keep your community efficient and well-organized.
Reward Engagement
Encourage a culture of support and collaboration by rewarding members who go the extra mile. Discourse's badge system keeps your community motivated and engaged.
Quick Answers, Every Time
With powerful built-in search, your community members can easily find what they need—reducing repetitive questions and helping your team focus on new issues.
All your discussions in one place
No need for other discussion tools—we provide an integrated experience for chat and long form discussion.
Built-in moderation tools
Keep your discussions healthy and free of inappropriate content with our powerful moderation tools.
88% of customers expect a company or brand to have a self service portal.
*Source: Statista
Managed forum hosting from $20/month
Open source
Discourse is 100% free, open source forum software. Forever.
View on GitHub
Trusted by Enterprise customers
You get the infrastructure and support needed to ensure the success of your unique community
"Discourse is the most amazing thing we have ever used. We have never experienced software so reliable. Ever."
Jonathan Bulava
Developer Advocacy at Twitch
High-caliber hosted customer support
Our dedicated support team is devoted to delivering exceptional service and effective solutions.
"I wanna shout out the team at @discourse. Often we see Twitter used as a resource to commiserate on bad experiences with services but it's wonderful to amplify the extraordinary. Every time I've needed help, the team at Discourse has been super responsive and helpful. Y'all rock."
Hayley Rosenblum
Start building your community today
Start with the free plan or try any paid plan free for 14 days.